支持与联系 · Support & Contact
最後更新: 2026-06-12
遇到问题或有建议?我们随时为你提供帮助。Need help or have feedback? We're here for you.
联系我们 · Contact Us
客服邮箱 · Email: support@astro-community.com
我们通常在 1–2 个工作日内回复。We usually reply within 1–2 business days.
账户与登录 · Account & Login
无法登录?可在登录页使用“忘记密码”重置,或前往 登录页。Trouble signing in? Use “Forgot password” on the login page.
如需删除账户或数据,请来信说明,我们会协助处理。To delete your account or data, email us and we will assist.
支付与退款 · Payments & Refunds
支付或充值问题,请附上订单号联系我们;退款规则见 退款政策。For payment issues, contact us with your order number; see the Refund Policy.
举报与安全 · Report & Safety
如发现骚扰、欺诈或违规内容,请通过邮箱举报,我们会尽快核实处理。Report harassment, fraud or abuse by email and we will review promptly.
相关条款 · Policies
详见 隐私政策、服务条款 与 退款政策。See our Privacy Policy, Terms of Service and Refund Policy.